Responsibilities: •Greeting and welcoming guests in a friendly and professional manner •Checking guests in and out of the hotel •Answering phone calls and directing them to the appropriate department •Handling guest inquiries and providing information about hotel services and amenities •Processing payments and maintaining accurate records •Assisting with guest requests and resolving any issues or complaints Requirements: •High school diploma or equivalent •Excellent communication and customer service skills •Strong attention to detail and organizational abilities •Ability to work in a fast-paced environment and multitask effectively •Basic computer skills and familiarity with office software •Willingness to work flexible hours, including nights, weekends, and holidays Preferred skills: •Previous experience in a customer service or hospitality role •Knowledge of reservation and property management systems •Multilingual abilities, particularly in languages commonly spoken by hotel guests •Familiarity with local attractions and points of interest for providing recommendations to guests',